Research Library > ClickSoftware > Secrets to Optimize Field Service for Better Customer Experiences

Secrets to Optimize Field Service for Better Customer Experiences

White Paper Published By: ClickSoftware
ClickSoftware
Published:  Aug 13, 2014
Type:  White Paper
Length:  8 pages

A good field service experience can make all the difference in determining customer commitment, loyalty, and future spending plans.

Aberdeen surveyed 156 service and manufacturing organizations in order to unearth best practices in regard to field service workforce management.

Download this paper to read their findings and find out how the best-in-class are achieving success.



Tagsoptimize field service, the imapct of customer service, cloud, mobile computing, mobile data systems, mobile workers, customer relationship management, customer satisfaction, customer service, customer experience management, employee performance, productivity, cloud computing