Research Library > Velaro > How To Select The Right Live Chat Vendor

How To Select The Right Live Chat Vendor

White Paper Published By: Velaro
Published:  Jun 11, 2014
Type:  White Paper
Length:  3 pages

Research firms like Gartner, Forrester, and Aberdeen have all reported on the benefits of live chat software for e-commerce.  Companies that effectively use live chat software see a dramatic increase in online sales conversions and customer service productivity.  But reaping these benefits takes more than just purchasing a piece of software.  

This PDF provides some important tips in selecting the right chat vendor that can ensure that you get the most out of your investment in live chat.