Research Library > Gleanster Research > The Customer Experience. Elevated.

The Customer Experience. Elevated.

White Paper Published By: Gleanster Research
Gleanster Research
Published:  Aug 30, 2013
Type:  White Paper
Length:  9 pages

For Top Performers, digital engagement is a strategic imperative that leads to increased market share and significantly higher revenue growth over competitors when its done correctly. But these days its difficult to deliver a compelling, orchestrated, and unified experience across multiple marketing channels; fragmented systems, siloed data, global operations, channel proliferation, customer preferences, and regulatory compliance are just a few of the hurdles Top Performers (and all organizations) face when optimizing the multi-channel customer experience. 



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