Research Library > Oracle > World Class Customer Service in the Cloud

World Class Customer Service in the Cloud

White Paper Published By: Oracle
Oracle
Published:  Aug 08, 2013
Type:  White Paper
Length:  14 pages

In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. 



Tagscustomer service, cloud, crm, oracle, knowledge management, data management