Research Library > LogMeIn > LogMeIn Rescue Solves Unique Remote Support Challeneges for Fordham University

LogMeIn Rescue Solves Unique Remote Support Challeneges for Fordham University

Case Study Published By: LogMeIn
LogMeIn
Published:  Mar 01, 2012
Type:  Case Study
Length:  2 pages

Even as colleges and universities have expanded to new campuses and adopted a variety of technology platforms, the IT helpdesk often remains a centralized resource operating from a single location. Effective remote support allows technicians to be "everywhere at once" and reduces the cost of providing quality support.



Tagslogmein rescue, fordham university, remote support, customer support, enterprise applications, technical support, quality support, customer relationship management, customer service