Research Library > Infor > Seamless customer conversations-Driving intelligent interactions in the contact center

Seamless customer conversations-Driving intelligent interactions in the contact center

White Paper Published By: Infor
Infor
Published:  Jan 03, 2011
Type:  White Paper
Length:  12 pages

In this white paper, learn how leading organizations empower the contact center to:

  • Build stronger relationships with existing customers
  • Capture higher revenue
  • Unify the touch points between the client and the company
  • Add customer intelligence into their existing systems
  • Accelerate returns, helping to drive profitable growth now and into the future



Tagsinfor, customer interaction, contact center, customer loyalty, roi, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer service, return on investment